Profile and preferences
Your account settings live in the Account page. Your language and theme also have shortcuts in the account menu.
Open your account
Section titled “Open your account”- At the bottom of the left menu, click the row with your avatar and name. The account menu opens.
- Click Account settings. The Account page opens.
The Account page opens on its own page, outside the workspace sidebar, with its own left menu: Account settings, Security & two-step, My requests, Plans and API keys (only when your organization allows them). Back to (the workspace name) at the top takes you back.
The account menu also has Manage my requests, Language (it shows the current one, for example Language: English), Theme, Change password, Two-step verification, API keys (only when your organization allows them) and Sign out.
Profile
Section titled “Profile”The Profile card shows your name and your email. You cannot edit them in this page: the card says Change name/password on the sign-in page.
Change your avatar
Section titled “Change your avatar”- In Profile, under Avatar, click Change image.
- Pick a PNG, JPEG or WebP image of up to 1 MB.
To go back to your initials, click Remove image.
My organizations
Section titled “My organizations”My organizations lists every organization you belong to, with its plan, its number of workspaces and your role. Current marks the one you are in. Click an organization to open it. With more than 8 organizations, a search box appears.
Language and theme
Section titled “Language and theme”In the Appearance card:
- Theme: Light, Dark or System (follows your computer).
- Language: Tiếng Việt or English.
The change applies at once. You can also change both from the Language and Theme items of the account menu.
Delete your account
Section titled “Delete your account”You can delete your own account. The deletion is not immediate: you have 10 days to change your mind.
- Open the Account page.
- In the Danger zone card, under Delete my account, click Delete account.
- If Fresco BI asks you to Confirm your sign-in, click Sign in again. Then delete the account within 5 minutes.
- Read the dialog Delete your account?, type the confirmation word it shows, and click Delete account.
What happens next:
| When | What happens |
|---|---|
| At once | You are signed out on every device. |
| Within 10 days | Sign in again and the deletion is cancelled. You see “Your account deletion was cancelled.” Nothing is lost. |
| After 10 days | Your account is deleted for good, with your My org and everything in it, and your My workspace in other organizations. |
If you sign up again with the same e-mail later, you get a new account with none of the old data, and a new My org.
Sign out
Section titled “Sign out”Click Sign out at the bottom of the Account page, or in the account menu.
To sign out on other devices too, see Security.

